Returns & Exchanges Policy
We want you to love every skein and project you create; if you are not completely satisfied, you may return unopened yarn and accessories within 30 days of purchase. Please note that digital patterns and final sale items are not eligible for return.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
Prepare Your Package
Securely pack the unused items in their original packaging, ensuring all yarn labels are intact and undamaged.
Ship Items Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing